Answers to common questions about surface-deployed 360° manhole inspections: setup, the camera and hardware, NASSCO coding, 3D models, and support.
Setup, capture, and retrieval usually take around five minutes per structure. The modular carbon-fiber tripod is positioned instantly.
Yes. The system weighs under eight pounds when deployed over the manhole and can be operated by one person. The full kit travels in a Pelican case plus a separate sling bag for the tripod.
Yes. The TREKK360 deploys from the surface. The motorized deployment rig lowers the camera and lighting into the structure and brings them back up while the crew stays above grade. Zero entry is required for the inspection phase, and OSHA 1910.146 confined space requirements are eliminated from the inspection workflow. Physical intervention such as cleaning, repairs, and lining still requires entry. Inspection does not.
The TREKK360 carbon fiber tripod is rated to 100 ft. The standard kit includes a 10-foot telescoping carbon fiber pole. Extensions are available for structures beyond 100 ft. The Insta360 X5 is water-resistant and performs in wet conditions, moderate flow, and high-humidity environments typical of active sewer infrastructure.
The critical variables are resolution, depth rating, data outputs, and certification compliance. TREKK360 captures at up to 8K using the Insta360 X5, which is the highest resolution available in a surface-deployed system. Competing systems top out at 4K. The carbon fiber tripod is rated to 100 ft.
Every inspection video produces imagery precise enough for accurate NASSCO defect coding. That same footage can be used, through your software or service of choice, to generate measurable 3D models and point cloud outputs. The video is the raw material; the outputs depend on the tools and workflow you bring to it.
The complete kit weighs under 8 lbs and deploys in under 5 minutes.
Every TREKK360 kit ships with the Insta360 X5.
No. The motorized deployment rig lowers the camera into the structure and brings it back up to the surface, so no one has to lower or pull it up by hand. It runs on a drop-in rechargeable battery pack that's supplied with every kit.
Yes. A single dial controls the motor speed on the motorized deployment rig. Slow it down for a closer look at a defect or a complex structure, or speed it up when you just need to reach the invert.
Yes. The TREKK360 camera is water-resistant and performs in wet conditions, moderate flow, and the high humidity typical of active sewer structures.
Sufficient to identify and measure crack widths, joint offsets, spalling, infiltration points, and invert condition without re-entry. 4K is the industry floor. 8K provides enough resolution to zoom into a region of interest and take reliable measurements from a single pass, removing the need for re-inspection when a reviewer requires more detail on a specific defect. TREKK360 captures at up to 8K.
We designed this system to be as versatile as possible, so standard rechargeable 18650 batteries are used to power the lights, and a drop-in rechargeable battery pack powers the motorized deployment rig. All batteries are supplied with each kit, and more can be purchased at online retailers.
TREKK360 captures footage at a resolution and clarity that meets the quality standard NASSCO coding requires. Coding the manhole is a separate step. Your team, a third-party coding service, or TREKK directly can handle it.
Every TREKK360 inspection delivers high-resolution 360° video, providing the foundation for creating a measurable 3D model and point cloud using photogrammetry. This flexible approach allows you to utilize the software or platform of your choice, supporting downstream applications such as condition assessment, digital twins, and rehabilitation design. If you don’t have a processing workflow in place, TREKK can provide it for you.
This camera system uses photogrammetry for deriving 3D models and point clouds, which is not the same as LiDAR-derived point clouds. Unlike cameras, LiDAR uses lasers to measure distance, which offers an even tighter accuracy of measurement in a very dense scan. While TREKK360 and photogrammetry can derive “point clouds” from photogrammetry, these are not of the same degree of accuracy as a truly LiDAR-derived scan, and should not be relied upon for survey tolerances. We tend to see 1% to 2% of error over the total length of photogrammetry-derived measurements, which is a broader tolerance than the mere millimeters of error derived by LiDAR. However, for a majority of applications in Sanitary and Stormwater inspections, photogrammetry offers an acceptable measurement standard that is more practical to deploy across masses of structural inspections.
Not at all. Many of our customers use their preferred software or third-party services with the images captured by the TREKK360. However, we do offer professional processing and creation of Panoramic Viewers and 3D Models, handled by our team of highly skilled technicians.
Yes! Our project engineers and data technicians have performed thousands of virtual inspections and can offer a custom quote for your needs. Feel free to reach out to us to start the dialogue!
Yes, we can arrange for this, and even virtual/phone call support too. Custom quotes for ongoing support services can be made upon request, at any time.
We offer a standard 1-year warranty from the date of purchase, covering defects in operational parts and workmanship. This includes the camera, provided it is used under normal operating conditions and not due to accident or neglect. Any defects that were incurred as a result of improper exposure to water or chemicals, shock, impact, or improper storage will not be covered in this warranty. For parts covered within warranty, simply return to us with purchase verification and we will refurbish or issue a replacement. For all other repairs outside of warranty, individual component replacements will be quoted as needed.
Talk to the TREKK360 team about your inspection program, or reach our support desk for help with an existing kit.
