Effective October 4, 2026
This Privacy Policy explains how TREKK Design Group, LLC ("TREKK," "we," "us") collects, uses, and protects information when you visit the TREKK360 website or contact us about our manhole inspection system and Portal Services. By using this website, you agree to the practices described below.
Information you give us. When you request a quote or demo, contact our team, or submit a support request, we collect the details you enter, such as your name, email address, phone number, company or organization, job title, and any information you share about your inspection program or questions.
Information collected automatically. Like most websites, our hosting provider and website software automatically record technical information such as your IP address, browser type, device type, referring page, and the pages you visit. We may also use cookies and similar technologies, including analytics and advertising tools, to understand how visitors use the site and to measure the performance of our advertising.
We use the information we collect to respond to your inquiries; prepare quotes, demos, and proposals; provide customer and technical support; send follow-up communications related to your request; improve our website, products, and services; measure the effectiveness of our marketing; and protect the security and integrity of our website.
We do not sell your personal information. We share information only with service providers who help us operate our business, such as website hosting, email delivery, analytics, and advertising platforms, and only as needed for them to perform services for us. We may also disclose information if required by law, to protect our rights or the safety of others, or in connection with a merger, acquisition, or sale of business assets.
Cookies are small files stored on your device. We and our service providers, which may include Google, may use cookies to remember preferences, understand site traffic, and measure whether our ads lead to inquiries. You can set your browser to refuse or delete cookies; some parts of the site may not work as intended if you do. You can learn more about how Google uses information at policies.google.com/technologies/partner-sites and manage ad personalization at adssettings.google.com.
We keep the information you submit for as long as needed to respond to your request, maintain our business relationship, and meet legal, accounting, or reporting requirements. When it is no longer needed, we delete it or make it anonymous.
You may ask us to access, correct, or delete the personal information you have provided, or to stop sending you follow-up communications, by contacting us using the details below. Depending on where you live, you may have additional rights under applicable privacy laws, and we will honor those rights as required.
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
This website is intended for business and professional use. It is not directed to children under 13, and we do not knowingly collect personal information from children.
Our website may link to third-party websites, such as LinkedIn. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of the website after an update means you accept the revised policy.
If you have questions about this Privacy Policy or how we handle your information, contact us:
TREKK Design Group, LLC
1310 East 104th Street
Kansas City, MO 64131
(816) 313-8539
kmarsh@trekkdesigngroup.com
