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DOWNLOAD SOP
Step-by-step kit setup and use for tripod and pole deployment: safety, equipment, capture workflow, packing, charging, and field tips.
DOWNLOAD APP
Install the companion app for camera pairing, live preview, and remote capture control.
01
TRIPOD SETUP
Extend the tripod legs on stable, level ground. Slide the motorized deployment rig into the tripod head and lock the clamp. Connect and switch on the battery pack (five green lights means a full charge).
02
CAMERA & LIGHT
Spool out about 3 ft of tether and clip the O-ring to the carabiner. Lock the light into the camera's red quick-connect sleeve, then click the light into the pulley quick-connect.
03
CAPTURE
Write the project name and structure ID on the reference board and place it on the north side of the opening. In 360 Video Mode, lower the camera close to the bottom, then record while raising it at about 50% speed. Stop 6–12 inches below the rig with the board in view.
04
PACK & CHARGE
Turn off the camera, lights, and motor. Release the clamp, lift off the rig, and return everything to the case. Recharge the battery pack when it shows three or fewer green lights.
CAMERA
Every TREKK360 kit ships with the Insta360 X5.
CAMERA
Yes. The TREKK360 camera is water-resistant and performs in wet conditions, moderate flow, and the high humidity typical of active sewer structures.
PROCESSING
Not at all. Many of our customers use their preferred software or third-party services with the images captured by the TREKK360. However, we do offer professional processing and creation of Panoramic Viewers and 3D Models, handled by our team of highly skilled technicians.
3D MODELS
This camera system uses photogrammetry for deriving 3D models and point clouds, which is not the same as LiDAR-derived point clouds. Unlike cameras, LiDAR uses lasers to measure distance, which offers an even tighter accuracy of measurement in a very dense scan. While TREKK360 and photogrammetry can derive “point clouds” from photogrammetry, these are not of the same degree of accuracy as a truly LiDAR-derived scan, and should not be relied upon for survey tolerances. We tend to see 1% to 2% of error over the total length of photogrammetry-derived measurements, which is a broader tolerance than the mere millimeters of error derived by LiDAR. However, for a majority of applications in Sanitary and Stormwater inspections, photogrammetry offers an acceptable measurement standard that is more practical to deploy across masses of structural inspections.
VIRTUAL INSPECTIONS
Yes! Our project engineers and data technicians have performed thousands of virtual inspections and can offer a custom quote for your needs. Feel free to reach out to us to start the dialogue!
POWER
We designed this system to be as versatile as possible, so standard rechargeable 18650 batteries are used to power the lights, and a drop-in rechargeable battery pack powers the motorized deployment rig. All batteries are supplied with each kit, and more can be purchased at online retailers.
TRAINING & SUPPORT
Yes, we can arrange for this, and even virtual/phone call support too. Custom quotes for ongoing support services can be made upon request, at any time.
WARRANTY
We offer a standard 1-year warranty from the date of purchase, covering defects in operational parts and workmanship. This includes the camera, provided it is used under normal operating conditions and not due to accident or neglect. Any defects that were incurred as a result of improper exposure to water or chemicals, shock, impact, or improper storage will not be covered in this warranty. For parts covered within warranty, simply return to us with purchase verification and we will refurbish or issue a replacement. For all other repairs outside of warranty, individual component replacements will be quoted as needed.